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How peer coaching enabled innovation and inclusion among Boston Scientific’s highly technical teams

"People think it has to be more complicated to work as well as this does. Peer coaching is so simple and just works."

KARI MURPHY
HR Director of Global Manufacturing

With 34,000 employees in over 40 countries across the globe, Boston Scientific is a global organization dedicated to transforming lives through innovative medical solutions.

Innovation and excellence require technical skills and knowledge, but also require having teams where people have the psychological safety, self-awareness, and interpersonal skills to collaborate and explore different perspectives.  

Kari Murphy, HR Director of Global Manufacturing, had invested in traditional courses and coaching and seen some impact but it wasn’t creating the sustained behavior change that was needed.  

Kari and the leadership team launched the Imperative peer coaching platform for their managers to help them build trust, learn new skills, and practice those skills in the flow of their work.