How Danny Meyer Led His Company Through The Challenges Of Eliminating Tips

by
Aaron Hurst
Purposeful Leadership
September 27, 2017

You may not think about this after a satisfying meal at your favorite restaurant, but your tip typically goes just to your waiter and does not include the chef who prepared your meal, the maitre d’ or the dishwasher, all of whom were involved in creating your dining experience.

Danny Meyer, CEO of Union Square Hospitality, who has launched some of the most successful restaurants in New York city, from the Modern to Shake Shack, wanted to do something about this even if it meant taking on the entrenched compensation system that pervades the restaurant industry.

Read more on Fast Co. here.